Job Description

Job Description

Inside Sales Representative

Job description

Entry Level Inside Sales Representative in our Marketing Department

Reports to - Marketing Manager

Job summary

This is an entry level role, ideal for the person who is looking to start their career in Inside Sales, Customer Service and marketing. Work for a manufacturer whose products are specified by leading designers worldwide for a variety of market segments including retail, hospitality, contract, and transportation.

The inside Sales /Marketing Representative is responsible for directly addressing customers’ inquiries for pricing and product information while assisting sales and the customer service department in day-to-day communications and order processing.

Essential job functions and responsibilities

• Understand and communicate with customers, by phone or email, while effectively demonstrating sales knowledge of key products and their application
• Write formal price quotations
• Generate and update sales reports, maintain databases of price quotations / projects in assigned markets and communicate with the outside sales reps as directed by the Exec. VP Sales
• Consult with appropriate departments to provide proper and complete technical information to customers
• Maintain knowledge of Company’s products in development as well as current products
• Stay informed about competing products
• Understand the different applications for products and required finishes for that application
• Research and qualify new leads
• Vet potential customers, set-up new accounts, and process initial orders
• Perform administrative tasks, including order processing, while facilitating and maintaining communication with Customer Service and Sample Departments to provide order information
• Identify opportunities for Exec VP Sales to cultivate
• Arrange and coordinate special sampling projects
• Submit product development requests (PDR) to lab, based on customer requirements
• Other duties and tasks as assigned

Requirements

• BA/BS degree preferred
• 1 year of sales support experience preferred
• Excellent written and oral communications skills
• Exceptional phone and customer service skills
• Proficient with MS PowerPoint, Outlook, Word, and Excel
• The ability to handle multiple and changing priorities in a fast-paced product environment
• Must be able to work independently as well as with a team
• Exceptional problem solving and organizational skills

Job Type: Full-time

Hours: 40 per week

Schedule:

• Day shift
• Monday to Friday

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40.00 per week

Shift:

• Day shift
• Morning shift

Work Location: In person

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