Computer Repair & Sales Technician / Mobile Device / Networking Specialist | 2 YRS. Exp. Required Computer Repair & Sales Technician / Mobile Device / Networking Specialist | 2 YRS. Exp. Required 23 hours ago Be among the first 25 applicants Direct message the job poster from ClickAway Computer, Phone Repair & IT Services CEO at ClickAway | Providing Trusted IT Solutions for Small Businesses in Silicon Valley & Monterey Bay Since 2002 Are you Expert in: Windows Laptops & Desktop Repairs (Hardware & Software) Apple Laptops & iMac Repairs (Hardware & Software) iPhone & Android Repairs (Screens / Batteries / Motherboard Repair) Tablet Repairs (Screens / Glass / Batteries / Motherboard) Printer Repairs (Maintenance & Parts Replacement) Network Setup & Repairs (Cabling / Configuration / Troubleshooting) Data Recoveries (HDD & SSD Recovery) Soldering (Motherboard / Power Jack / USB / USB-C / Other Ports) Do you love sales and upselling? Do you love customer service and building long-term customer relationships? Join ClickAway as a Computer Repair Technician / Mobile & Networking Specialist, where your focus will be on both sales and service ! You’ll diagnose, repair, and optimize devices—smartphones, tablets, laptops, desktops—ensuring customers leave satisfied and equipped with technology that meets their needs. With an emphasis on customer care and sales, you’ll have the opportunity to convert inquiries into loyal customers, maximizing each interaction for both service excellence and sales potential. What You’ll Do: Provide a first-rate customer experience by listening carefully, understanding needs, and recommending the best solutions. Convert inquiries into transactions by actively engaging with customers and offering relevant services, upgrades, and device solutions. Perform screen and battery replacements, hardware upgrades, and software optimizations for various devices. Use diagnostic tools across Apple, Android, Windows, and Chrome devices to identify issues and guide customers toward the right repair or replacement solutions. Collaborate closely with the Sales Account Manager to maximize sales per invoice, ensuring customer satisfaction and profitability. Set up servers, networks, and connected devices for homes and businesses, creating a seamless tech experience for our customers. Respond to customer inquiries over phone, online, and in-store, helping with payments and creating invoices to provide a smooth, satisfying service experience. Qualifications: Required : High School diploma or equivalent, 2-3 years of experience in a similar role with a strong focus on sales and customer service . Sales-Driven : Motivated by targets, comfortable with commissions, and able to guide customers toward the best tech solutions. Preferred : Bachelor’s in IT, certifications (e.g., CompTIA, ACMT), and basic soldering skills. Competitive pay structure: $70,000 - $120,000+ annual potential with commission, spiffs, and bonuses. Health, dental, 401K, and PTO benefits. A supportive, sales-friendly environment focused on helping you excel. Skills and Abilities: Sales and Customer Service Excellence : Skilled in creating a positive experience that builds trust and encourages repeat business. Technical expertise in device hardware, software, data recovery, and network setup. Excellent verbal and written communication skills to effectively engage customers. Requirements: Valid California Driver’s License and clean driving record. Eligibility to work in the U.S. and live within commuting distance. Job Type: Full-time Pay: $70,000.00 - $130,000.00+ (including commissions & bonuses) Per Year 401(k) Health insurance Vision insurance Life insurance 2 weeks+ paid time off 40 hours paid sick leave Schedule: 40 hours per week 5 workdays per week Day shift Monday to Friday + Saturdays Limited Overtime Supplemental Pay: Bonus opportunities Commission pay Application Question(s): Would you be willing to consent to a background and previous employment reference check in accordance with local/state/federal law if hired? Are you available to work all hours and days of operation, especially Friday, Saturday, and Monday along with 2 other work days? We are looking for local talent; are you currently comfortable and able to commute to this location everyday and during commuter hours and do not need to relocate? Education: Associate (Preferred) Experience: Customer service: 2 years (Required) Sales: 2 years (Required) Computer Hardware Troubleshooting: 2 years (Required) IT Network installation & troubleshooting: 2 years (Required) License/Certification: California Driver's License (Required) Authorization to work in the USA (Required) Job Type: Full-time Pay: $70,000.00 - $130,000.00 per year 401(k) 401(k) matching Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Experience: Technical: 2 years (Required) Sales: 2 years (Required) Location: San Jose, CA 95123 (Required) Ability to Commute: San Jose, CA 95123 (Required) Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Referrals increase your chances of interviewing at ClickAway Computer, Phone Repair & IT Services by 2x Get notified about new Sales Technician jobs in Campbell, CA . 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