Corporate Travel Agent Job at Costco Travel, Issaquah, WA

Szk1aE52andMYm85M3ZQd2gyMnpNa293V1E9PQ==
  • Costco Travel
  • Issaquah, WA

Job Description


Position Summary
Corporate Travel Agents are responsible for all aspects of employee business travel. This includes conversing with travelers via multiple channels to qualify travel needs including destination, mode of transportation, dates/times, pricing and accommodations for both domestic and international travel. The advisor will also be responsible for booking, ticketing, maintaining travel itineraries via the Sabre/Travelport GDS system, and trouble-shooting booking tool technical issues for travelers.

Job Duties/Essential Functions

  • Resolves any traveler service issues with patience, empathy, and urgency. 
  • Creates and changes reservations including both domestic and international reservations for air, car, and hotel. 
  • Ensures timely and accurate ticketing and invoicing. 
  • Processes ticket exchanges and refunds. 
  • Assists travelers with using online booking tool GetThere/Deem. 
  • Monitors and services the Sabre/Travelport queue, including schedule changes, fare reduction processes, and ticket accuracy. 
  • Works with travelers for direct billing when required. 
  • Regular and reliable workplace attendance at your assigned location.
Ability to operate vehicles, equipment or machinery.
  • Computer, phone, headset, fax machine, copier, printer

Non-Essential Functions 

  • Assists in other areas of the department as necessary. 
  • Assists in other areas of the company as necessary.

Ability to operate vehicles, equipment or machinery.  

  • Same as Essential Functions


Experience, Skills, Education & Licenses/Certifications
Required:

  • 2 years’ minimum corporate travel agency or airline experience or 4 years of thorough SABRE/Travelport experience. 
  • Sabre/Travelport skills including reservations, pricing, ticketing, exchanges, car and hotel reservations/modifications. 
  • Familiar with published air rules, pricing, exchanges, moderate international city/geography knowledge, and airline hubs and routes. 
  • Strong attention to detail with the ability to multi-task and problem-solve in a fast-paced environment. 
  • Traveler centric attitude – a creative solutionist with strong customer service skills who utilizes available resources and a consultive approach to find better and positive solutions for our travelers. 
  • Comprehends stages of GDS bookings from reservation, QC, invoicing, email, and changes.
  • Excellent communication skills, both verbal and written. 
  • Positive attitude and ability to remain calm in stressful situations. 
  • Maintains confidentiality of data, documentation, projects, or other sensitive material.
Recommended:
  • Overall knowledge of travel industry.
  • Ticketing experience including exchanges.
  • High School Diploma or GED preferred.

 

Other Conditions

  • Management will review the Job Analysis for this position prior to a job offer.
Compensation: $20.50/hr - $30.90/hr + $3/hr premium (pay based on experience).

Please click here to receive a copy of the Costco Applicant Information Privacy Notice.

Job Tags

Full time,

Similar Jobs

Back Bay Periodontics and Dental Implants

Practice Ambassador Job at Back Bay Periodontics and Dental Implants

 ...surrounding communities with all of their oral surgery needs. Previous healthcare experience a plus but not required. Our Practice Ambassadors serve as the first impression in our patients experience by providing remarkable customer service primarily via phone, with... 

Pierro, Connor & Strauss, LLC

Estate Planning Paralegal Job at Pierro, Connor & Strauss, LLC

Pierro, Connor & Strauss is looking for a highly skilled Estate Planning Paralegal with a strong focus on drafting estate planning documents and client interaction. The ideal candidate will assist attorneys in preparing documents such as Wills, trusts, powers of attorney...

Sunbelt Staffing

Job Openings for Remote Occupational Therapist in Washington Job at Sunbelt Staffing

 ...remote OT based in Washington, you will have the opportunity to work from home while making a meaningful impact on patients' lives through...  ....****@*****.*** reach out directly to (***) ***-****. Join Voco VIsion now and unleash student communication abilities!... 

Community Behavioral Health.

Clinical Care Manager - Neurodevelopmental services Job at Community Behavioral Health.

 ...utilize clinical knowledge of best practices and evidence-based treatments, including Applied Behavior Analysis, for individuals with Autism spectrum and other neurodevelopmental disorders, to ensure CBH members receive timely access to quality, medically necessary... 

Johnson Thermal Systems

Mechanical Integration - Welder Job at Johnson Thermal Systems

 ...largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units. We are proud to be American made as all equipment is designed and manufactured by our team located in the US. As a company, we value quality service and...