Customer Service Representative - Remote | WFH Job at Get It - Real Estate, Cincinnati, OH

S04xa08vM3dJYnN4MXZMMmdHKzNOMFF6WEE9PQ==
  • Get It - Real Estate
  • Cincinnati, OH

Job Description

We're excited to offer a unique opportunity for individuals who are passionate about customer service and looking for flexibility with a remote role. As a customer service representative, you'll join a supportive, fun, and dynamic team that values your contribution and growth. This position provides the flexibility to work from home, with 35-40 hours per week, on both inbound and outbound campaigns.

If you're looking for a position that offers career growth potential, we are committed to promoting from within and providing leadership opportunities to those who want to advance their careers!

Key Responsibilities:

Provide outstanding customer service by handling inbound and outbound calls in a professional and positive manner.
Manage a high volume of calls while maintaining quality service and a friendly attitude.
Address customer concerns quickly and efficiently, ensuring complete customer satisfaction.
Accurately document all customer interactions in our system.
Collaborate with your team and leadership to continuously improve customer service processes.

What We're Looking For:

Previous experience in customer service (preferred, but not required).
Excellent verbal and written communication skills.
Ability to multitask and thrive in a fast-paced environment.
Strong problem-solving abilities and great attention to detail.
Comfortable using customer service software and the Microsoft Office Suite.

Technical Requirements:

A personal desktop computer or laptop (no Macs or tablets) with a wired internet connection (no Wi-Fi) via DSL or Cable Modem.
Minimum system requirements:
Processor: Intel i5 or better.
Memory: 8 GB RAM or more.
Internet Speed: 50MBPS minimum.
Operating System: Windows 10 or 11.
Browser: Internet Explorer 11 or latest version of Firefox.
Dual Monitors with at least 1024 x 768 resolution.
Sound: Must have a sound card and speakers or headphones.
USB Headset for clear communication.

Don't worry - our dedicated IT team will support you with setup, including ensuring your computer and anti-virus protection are up to date. We approve ESET or McAfee as virus protection options.

Perks and Benefits:

Comprehensive on-the-job training.
Flexible work-from-home setup.
Shift flexibility to fit your schedule.

Work Hours:

Monday to Friday, 7 AM - 3 PM (EST).
4 weekend shifts per month (Saturday/Sunday).

If you're passionate about delivering exceptional customer service and want to work in a supportive, team-oriented environment, we'd love to hear from you! Apply today and take the next step in your career with a company that values your growth and success.
Employment Type: Full-Time
Salary: $ 15.00 20.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home, Flexible hours, Shift work, Sunday, Saturday, Monday to Friday,

Similar Jobs

Pepsi-Cola & National Brand Beverages Limited

Inventory Control Supervisor Job at Pepsi-Cola & National Brand Beverages Limited

POSITION SUMMARY: Ensures adequate levels of material and/or product inventories are maintained. Supervises daily activities of inventory control staff. REPRESENTATIVE RESPONSIBILITIES: The following responsibilities are general duties that a particular employee...

Custom Painting and Decorating Inc

EXPERIENCED PAINTING SALES REP WANTED! Job at Custom Painting and Decorating Inc

 ...EXPERIENCED PAINTING SALES REP WANTED! Join the Winning Team at Custom Painting and Decorating! &##127912; Are you ready to...  ...Communication: Serve as the main point of contact between clients, subcontractors, and internal teams, ensuring seamless project flow.... 

CORA Services Inc

Orientation and Mobility Specialist Job at CORA Services Inc

 ...through quality and compassionate service. We have an immediate opportunity for a compassionate and knowledgeable Orientation and Mobility Specialist to join our School Services Division. In this role you will support the educational process for students needing... 

Walmart

Manager, Revenue Technical Support - Technical Operations Manager - Ad Ops (Walmart Connect) Job at Walmart

 ...you'll do... Walmart Connect (the digital ad sales arm for Walmart) is dedicated to...  ...eCommerce org. TechOps is primarily focused on managing projects and initiatives from a technical...  ...with ad tech stack: Google Ads, Facebook Ads, Programmatic Platforms, Analytics Tools... 

Northwestern Memorial Hospital

Organ Recovery Surgical Coordinator Solid Organ Transplant Full Time Days Job at Northwestern Memorial Hospital

 ...of medicine. Description The Organ Recovery Surgical Coordinator reflects the mission, vision, and values of Northwestern Memorial...  ...Recovery Surgical Coordinator , under supervision of the Transplant Surgeon or Fellow and with independent decision-making,...