Job Description
Job Description
Job Description
Job Description:
Pay Range: $80hr $107hr
Project Management and Support:
- Design, develop, and maintain project plans that align with program standards, defining deliverables, milestones, and understanding project dependencies to maintain timelines and goals.
- Create and maintain key project artifacts such as project charters, schedules, work breakdown structures, status reports, risk logs, and change management documents to ensure comprehensive documentation and support project execution.
- Monitor and control projects through planning, execution, and closure, including status reporting, risk and issue tracking, escalation, conducting lessons learned sessions, and performing process improvement analysis.
- Navigate and manage complex, rapidly changing project environments with agility and precision.
- Use sound judgment to proactively identify potential project risks and escalate and resolve issues in a timely, collaborative, and effective manner.
- Employ problem-solving and critical thinking skills to address ambiguous situations and develop effective solutions.
- Communicate and collaborate effectively with stakeholders at all levels, from entry-level staff to executive leadership.
- Accurately document and communicate decisions, issues, and risks related to highly technical and/or clinical information.
- Prepare comprehensive meeting agendas, minutes, effective PowerPoint presentations, and trackers, ensuring timely dissemination to relevant stakeholders to support efficient project implementation.
- Provide project-specific guidance and direction to support timely and quality results.
- Foster a positive project team environment and identify opportunities to leverage program tools for team communication and documentation.
- Assist in the continuous improvement of standard project management methodology and tools.
- Support the team with analytical reports from the project management tool as needed.
- Provide analytical support to Manager and Director as needed.
- Uses Mass General Brigham values to govern decisions, actions and behaviors.
- These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
- Other duties as assigned.
Qualifications:
- Bachelor s degree required.
- 5 plus years experience in operations and/or project management, preferably within a healthcare environment, or equivalent experience.
- PMP or other PM certification preferred.
- Epic Implementation experience preferred.
- A combination of education and experience may be substituted for requirements.
Skills , Abilities and Competencies:
- Strong project management and organizational skills.
- Commitment to excellent customer service.
- Advanced problem-solving and critical thinking abilities, essential for managing projects with no clear path forward.
- High level of comfort and competency in handling complex, ambiguous situations with confidence and clarity.
- Experience in capturing and documenting technical and clinical information effectively, even outside one's primary area of expertise.
- Ability to understand and convey complex technical and clinical concepts to diverse audiences.
- Excellent written, verbal communication, and presentation skills.
- Ability to prioritize work requirements and assignments in relation to project execution.
- Understanding of the program environment and competing priorities in conjunction with program goals.
- Ability to provide direction to team members, other staff, and consultants as needed.
- Experience working within a complex, multi-site, and multi-team environment.
- Ability to handle stressful and ambiguous situations in a calm and professional manner.
- Strong interpersonal skills for effective communication with cross-functional teams, including staff at all organizational levels.
- Ability to build consensus through negotiation and diplomacy.
- Strong meeting coordination, facilitation, and documentation skills.
- Ability to successfully negotiate and collaborate with individuals of different skill sets, backgrounds, and levels within and external to the organization.
- Ability to effectively conduct both formal and informal meetings.
- Requires minimal direction from leadership and demonstrates the ability to learn quickly.
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