Inside Sales Representative (Bilingual - Hindi, Food Distribution, FMCG, CPG) Job at Premier Food Supplies LLC, Carol Stream, IL

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  • Premier Food Supplies LLC
  • Carol Stream, IL

Job Description

Job Type


Full-time

Description


  • Sales Management: Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits.
  • Client Engagement: Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness.
  • Product Expertise: Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations.
  • Collections Support: Assist the collections team in securing timely payments from accounts, including necessary follow-ups.
  • Relationship Cultivation: Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes.
  • Issue Resolution: Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution.

  • Warehouse Support: Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite).
  • AR Responsibilities (as needed): Create invoices, receive, process, and post incoming payments. Resolve client billing questions and concerns. Reconcile invoices and payments for assigned accounts. Maintain follow-ups based on aging receivables for each assigned account.

  • Data Analysis: Analyze sales data to identify opportunities to increase market share and wallet size.
  • Market Insights: Stay informed about market trends and competitors, providing regular insights and reports to management.
  • Strategy Implementation: Collaborate with the business strategy team to implement sales insights in daily account management.
  • Marketing Participation: Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets.
  • Lead Generation: Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads.
  • Reporting: Provide management with reports on customer needs, potential new products or services, and competitive activities.
  • Technology Adoption: Assist customers in adopting new technologies and e-commerce platforms.
  • Additional Duties: Perform additional duties as required to meet business needs.
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with Employer Match after 1 year
  • Life Insurance (Employer Sponsored & Voluntary options available)
  • Short Term and Long Term Disability Insurance
  • Generous PTO (5 days on hire, with accrual over time)
  • 6 Paid Holidays per year
  • Referral Program
  • Relocation Assistance (as discussed per company's discretion)
  • Travel Reimbursement
  • Bonus and Performance Bonus Opportunities


Requirements

Minimum Qualifications
  • 2-5 years of sales experience in food & beverage, hospitality, or distribution.
  • Bilingual in English and Hindi; additional South Asian languages a plus.
  • Proficient in Microsoft Office or Google Suite.
  • Valid driver's license and clean record; willing to travel, as required.
  • Capable of occasionally lifting up to 60 lbs, as required.
Preferred Qualifications
  • Previous Work Experience in South Asian (Indian) grocery or restaurant sales.
  • Familiar with diverse markets; adept at working in fast-paced settings.
Physical Requirements
  • Occasional field work with occasionally lifting up to 60 lbs, as required.
Schedule
  • Monday to Friday, with required evenings, weekends, and holidays as needed.
  • Based in Carol Stream, Illinois, involving occasional travel.
Why Us? Join Premier Food Supplies (PFS) , a leading distributor in the food and beverage industry for over 20 years. PFS is an equal opportunity employer committed to a diverse and inclusive workplace.

Salary Description


40,000-60,000 INR/Month (based on experience)

Job Tags

Holiday work, Full time, Temporary work, Work experience placement, Local area, Remote job, Relocation package, Weekend work, Afternoon shift, Monday to Friday,

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