Job Description
We are looking for Customer Service Representatives to maintain excellent customer relations during the reception and delivery of vehicles being repaired as well as assist with various functions of our business throughout the day.
As a Midas Customer Service Representative you will be a vital part of our operations of the shop with some duties to include:
Deliver exceptional customer service while listening to and consulting with customers.
Recording customer concerns, services requested, and verifying customer information.
Promoting shop service specials and programs.
Deliver and cash out repairs after completion.
Keeping in tune with our company vision, purpose, and core values.
Positively affect overall cleanliness and organization of the facility regarding the lobby, waiting and customer areas.
Assist management with many other changing daily tasks.
At Midas, we are dedicated to providing quality service to our customers' vehicles, As a representative of our business, you will be responsible for providing a positive experience to our customers in a fast paced and fun working environment.
Midas of Watertown is locally owned and operated. We strive to provide a welcoming and fun working environment.
Job qualifications:
Excellent customer service disposition
Good communication skills
Organizational skills
Motivated and teamwork minded
Ability to work a flexible retail schedule including weekends, evenings
Ability to perform in a fast paced environment.
Basic computer knowledge with the and open to learning.
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