We are seeking a Communications Specialist to manage and monitor our Cisco Call Manager Systems and integrations. The ideal candidate should have a deep understanding of Cisco Call Manager and experience in managing and monitoring it.
The Unified Communications Analyst is responsible for the coordination, organization, supervision, operation, and maintenance of unified communication system, responsible for the implementation and maintenance of system interfaces.
This hands-on technical position will be responsible for supporting VoIP systems and contact center technologies within UC Infrastructure, with an immediate focus on Cisco Call Manager, Cisco UCCX and CUC (Cisco Unity Connection).
The Unified Communications Analyst will also partner with the other technology teams and end-users to ensure high-quality operations and efficient voice, chat, video, text, and related collaboration technologies. This role will move, add, or modify communications systems, support hardware, and software, and resolve issues.
Let's Shine. Together.:
Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.
To lead our communities to well-being, one person at a time. It is not just what we do it is who we are.
Overview of Responsibilities:Qualifications
Education/Experience Required/Preferred:
Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022
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Other Information:EEO Statement:
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Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health.
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