Job Description

POSITION SUMMARY:

To serve our customers by safely and efficiently transporting product from the warehouse by driving a non-CDL vehicle to various customers and properly delivering and unloading product according to customer invoices and company standards.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Safely transports product from the warehouse to the customer location and ensures product is delivered on a timely basis, according to assigned route.
• Unloads product from vehicle, by hand or using hand cart down ramps, stairs, or docks, in all weather conditions and places in designated customer storage areas according to customer specifications and company standards (e.g. handling product according to preferred work methods, scanning product as it is delivered into the store).
• Pick s up, load s and unloa ds damaged goods and customer returns, and transports products back to SYGMA warehouse .
• Ensures all paperwork is completed according to established company and governmental guidelines (e.g. inspections, company vehicle maintenance reports, ensures all invoices are accurate and turned in daily and all damages and shortages are reported promptly).
• Ensures all food safety protocols are met according to established guidelines (e.g. proper temperatures are maintained in the delivery vehicle, product is inspected for visible damages prior to delivery, product is delivered and stored to prevent cross contamination) and maintains sanitary conditions in vehicle; assists with maintaining sanitary conditions in the warehouse and yard.
• Follow s preferred work methods at all times, and immediately advise s management team of any unsafe conditions.
• Maintain s and safely operate s all assigned equipment, including but not limited to hand cart, pallets, SLS unit, and personal protective equipment.
• Develops and establishes good relationships with customers by providing excellent and courteous service with clear communication.
• Communicates with management team regarding any deviations to route, vehicle or loading issues and/or customer or product issues.
• Works assigned schedule and works outside usual work schedule as needed to meet customer needs; exhibits regular and predictable attendance. Other duties as assigned by Management.

REQUIRED MINIMUM EDUCATION/EXPERIENCE

• High school diploma/GED/equivalent degree, plus 1 year of previous delivery or customer service experience preferred.

CERTIFICATIONS AND/OR TECHNICAL REQUIREMENTS:

• Valid Drivers License. Must be insurable to operate a vehicle as a condition of initial and continued employment.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of: Safe lifting and delivery practices.

Skill in: driving in varying weather conditions, communicating with customers; solving problems; delivering product.

Ability to: drive a van or non-CDL box truck both in the day and at night in a variety of traffic and weather conditions and remain alert and aware of surroundings; meet or exceed minimum productivity levels established by the Company; handle hazardous materials and food and restaurant items that are frozen, dry and refrigerated; operate a 2 wheel hand cart; read, write and communicate in English as it relates to the job and to the safety regulations; perform basic math functions (e.g. add, subtract, multiply, divide); e ffectively plan and organize work activities independent of direct supervision; solve problems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to sit, talk and hear. The associate is frequently required to lift, push, or move product that weighs up to up to 50 pounds by hand and push/pull up to 350 pounds of product with a 2-wheeled hand cart into the customers storage areas; climb in and out of a vehicle; reach to stack and unstack pallets and hand cart; bend and twist while loading and unloading product, and retrieving items from vehicle. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of the job.

• While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Overtime hours, working weekends and holidays, and starting at various start times are required in order to successfully meet customers needs.

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

EEO/AA Employer

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